Not detected, dead, reporting the wrong size or locked read-only? We recover failed SSDs and NVMe drives of every make — Samsung, Crucial, WD, Kingston and more — working at controller, firmware and NAND level, across SATA, M.2 and PCIe.
$ bdr diagnose /dev/nvme0 → Device: Samsung 990 PRO (2 TB, NVMe) → Status: NOT DETECTED — controller in safe mode → Client: confidential · Wallsend NE1 3DY $ bdr engineer-working → Controller: reached · garbage collection halted → Translation layer: rebuilt from NAND → Imaging: 1.9 TB / 2 TB · 9sectors mapped $ bdr verify → ✓ documents — 19,400 files → ✓ photos — 22,800 files → ✓ drive recovered — data back
If your SSD has stopped being detected, shows the wrong size or has gone read-only, switch it off and unplug it. Left powered, a failing SSD keeps running garbage collection and TRIM in the background, which can permanently wipe the very data we need. Don’t keep rebooting, don’t reformat and don’t run repair tools — the sooner it’s powered down, the more we save.
From a drive that simply vanishes to one stuck read-only, these are the SSD and NVMe failures we recover from most — controller, firmware, NAND and logical.
We recover every make and model of SSD and NVMe drive — SATA, M.2, mSATA, U.2 and PCIe, current and old. The brand rarely decides whether your data can be saved.
Including SATA, mSATA, M.2 SATA, M.2 NVMe, U.2 and PCIe drives · Samsung, Phison, Silicon Motion, Marvell and SandForce controllers · internal, external and add-in card SSDs.
SSD recovery means reaching the drive without letting it erase itself, then reading the NAND and rebuilding your files. We halt the controller’s background activity first, repair the controller or firmware, then image and recover.
Tell us what happened — not detected, wrong size, read-only, won’t boot. We diagnose the fault and send a written quote, usually inside 48 hours.
We connect the SSD on specialist hardware and stop its controller running garbage collection or TRIM, so it can’t erase your data while we work.
Where the controller has failed or the firmware is corrupt, we repair or bypass it and rebuild the translation layer that maps your files across the NAND.
For a dead board we repair the PCB; where the controller can’t be revived, we read the NAND flash directly and reconstruct the data. This work needs 50% of the fee upfront.
Once we can reach the drive, we take a read-only image on specialist hardware, reading weak NAND gently so nothing is stressed further.
We rebuild the file system from the image and recover your files and folders, including data from worn or hard-to-read areas.
We return your data on a fresh external drive, or you can download it free for recoveries up to 75GB.
Every make of SSD and NVMe drive — Samsung, Crucial, WD, Kingston and the others — recovered at controller, firmware and NAND level.
Tell us what happened and we’ll get back to you, usually within a working day.
We’ll be in touch shortly. If it’s urgent, call 0191 406 1051.
One fixed price to recover a single SSD or NVMe drive — with a free diagnostic and a quote in writing before any work starts.
A handful of recent SSD and NVMe recoveries across controller, firmware, NAND and physical failures. Identifying details removed, every result verified.
The controller had failed but the NAND was intact. We reached the drive in safe mode, rebuilt the translation layer and recovered the data.
The firmware had dropped into safe mode. We repaired the modules, imaged the drive read-only and recovered everything.
Corrupt firmware and weak NAND. We rebuilt the translation layer and imaged the chips gently to recover the files.
A classic firmware safe-mode failure. We rebuilt the firmware, the drive reappeared, and we imaged it clean.
The board and controller were damaged. We repaired the board, reached the NAND and recovered nearly all of the data.
The impact had cracked the board but the flash survived. We read the NAND directly and rebuilt the data in full.
Send the device in for its free diagnostic and tell us briefly what happened; an engineer reviews it and confirms your exact quote in writing before anything starts.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. If it’s urgent, call 0191 406 1051.
The things people most often ask us about recovering a failed SSD or NVMe drive.
Usually, yes. An SSD that’s disappeared from BIOS or your computer most often has a failed controller, while the NAND flash holding your data is intact. We reach the drive on specialist hardware, repair or bypass the controller and recover your files.
It usually means the firmware has dropped into safe mode, sometimes showing a name like SATAFIRM. Your data is still on the NAND. We rebuild the firmware and the translation layer, then image the drive and recover your files.
Yes. We recover NVMe and M.2 drives — SATA and PCIe — just as we do 2.5-inch SSDs. Controller, firmware and NAND failures on NVMe drives are some of the commonest cases we see.
Often, yes, and you should move quickly. A read-only SSD is usually protecting failing firmware or NAND. Copy nothing new to it, stop using it, and send it in so we can image it before it locks up completely.
Recovering a single SSD or NVMe drive is a flat £300 + VAT, and it starts with a free diagnostic and a written quote. Where controller or board-level work is involved we take half the fee upfront, which keeps most jobs on a no fix, no fee footing.
On most jobs, yes. For controller or board-level work we take a 50% deposit upfront and the rest is only due if we recover your data — so if we can’t, you’re not left with the full bill.
Every make — Samsung, Crucial, Western Digital, SanDisk, Kingston, SK hynix, Seagate, Kioxia, ADATA and the rest, in SATA, M.2, mSATA, U.2 and PCIe. The brand rarely changes whether the data is recoverable.
Sometimes, but SSDs differ from hard drives here. The TRIM command erases deleted data from the flash within seconds to minutes, so once it’s run the files are usually gone for good. Stop using the drive at once and get in touch — the sooner we see it, the better the chance.
No. Every time a failing SSD is powered on, the controller can run garbage collection and TRIM in the background and erase your data. Recovery software can’t fix a controller, firmware or NAND fault and only adds risk. Switch it off and talk to us first.
Most logical and firmware recoveries are done within 3 working days. Controller and NAND-level recoveries usually take a little longer — 3 to 4 working days — depending on the drive. The free diagnostic is normally finished within 48 hours, and urgent cases can often be prioritised.
Drop it off at our Newcastle location Monday to Friday, 9am to 5:30pm, or post it to us fully insured. Package the SSD in a small box or a padded envelope, seal it, and put your name, address, phone number and email inside so we can book it in. We’ll run the free diagnostic and send a written quote before any work begins.
A free diagnostic, a fixed £300 + VAT per drive, and no fix no fee on most jobs — every make of SSD and NVMe drive recovered at controller, firmware and NAND level, in-house. Begin your recovery today.