We are about 8 miles from South Tyneside using the A19. And with the Tyne Tunnel it is a short run. For over two decades (since 2002) Newcastle Data Recovery have been recovering data from failed hard drives, SSDs, camera memory cards, NAS units and servers in-house. You can drop your drive into our office or send it via post. We offer a free diagnostic, in most cases you only pay if we recover your data, and a written quotation will be provided prior to starting any work.
It is approximately 8 miles and around 25 minutes by car from South Tyneside to the workbench. This makes dropping off very convenient or sending it insured via the postal system.
There are approximately 148,000 residents in South Tyneside, as well as South Tyneside College, and there is a large number of businesses involved in marine and offshore engineering, port logistics and a growing digital cluster. These types of industries create an enormous amount of data which could cause considerable stress if lost. This includes dissertations and research, client work and case files, business records and the family photos that were never backed up. The majority of this data is stored on devices such as hard drives that may fail at any time without warning.
Although many failed disks continue to have perfect data, the issue most often lies with the electronics, the disk’s heads or file system and not with the data itself. The problem simply requires safe recovery, which is performed daily by our team. We are located on the Quayside, approximately 8 miles from you. Thus, dropping your drive in is easy and sending it via postal service is just as convenient, as well as returning it back to you at no cost to you.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
As Newcastle Data Recovery, we are located approximately 8 miles away from you, which is just a short drive down the A19 and across the Tyne Tunnel. Since 2002, we have successfully recovered data of this type for both South Tyneside and Hebburn customers. The types of devices that have been recovered include hard drives, solid state disks (SSDs), flash memory (USB) sticks, camera memory cards, Mac computers, laptop computers, RAID array systems, network attached storage (NAS) units and computer servers. All recoveries are performed by us in-house.
Because of how close we are, there are many options available to you. You can either drop your device off in-person and discuss your problem face-to-face, or just post it to us. Regardless of which method you choose, every single job begins with a complimentary written diagnosis and a fixed price quotation, and in most cases you only pay if we recover your data.
If you live in South Tyneside you can easily get to our location by driving down the A19 and taking the Tyne Tunnel. You may simply drop the drive off and discuss your requirements in person, or choose to post it at your convenience.
Please tell us about the issue with your device as well as the type of fault you are experiencing and we will be able to provide an approximate cost prior to visiting or posting.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Our services include recovery; verification against a file listing; and collection in person or delivery to your premises by shipping on fresh storage.
Drop-offs bypass the post completely. Many urgent cases will also get priority treatment if you simply enquire about it when you call.
Examples of the type of items we recover for customers located in South Tyneside, with each example linked to additional information about that specific item.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
Our offices are located in Newcastle. It’s also about 8 miles from you via the A19 and the Tyne Tunnel, roughly 25 minutes from South Tyneside. We have been recovering data for South Tyneside and Hebburn customers from here since 2002. You can bring your unit to our Newcastle office Monday to Friday, 9am to 5:30pm. Alternatively, you may send it to us via postal service with full insurance coverage.
Whatever your preference. South Tyneside is so local to us that, for many of our customers, dropping off their drive is easier than sending it via postal service. Bring just the drive (for laptops, NAS and servers) and label it. Alternatively, send via post, fully insured and tracked. In either case, you receive a completely free diagnostic, followed by a fixed quote.
We undertake recovery for all types of devices which store data such as hard disk drives, solid state disks (SSDs), USB sticks, memory cards or SD cards used within cameras, desktop computers (Mac) and laptop computers, external hard disk drives, RAID systems, network attached storage (NAS) units, server computers and databases. Whatever problem you may be facing with your device whether this is due to accidental deletion or formatting, a failing disk that is clicking, flooding or water ingress or simply because a RAID system has become faulty, there is no charge for a free diagnosis.
The locations where we offer the same service and pricing as anywhere else are South Tyneside and the surrounding towns and villages, which include South Shields, Jarrow, Hebburn, the Boldons, Cleadon and Whitburn.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
No cost, written diagnostic. In most cases you only pay if we recover your data. Over two decades of restoring the irreplaceable. Short run along the A19 and Tyne Tunnel. Send it in (drop off), or send it via post (fully insured).