When an accounts server fails or a drive full of client ledgers stops — often right at year-end or tax season — you need it back fast and kept strictly confidential. Based in Newcastle, we handle finance data recovery for accountants, advisers and finance teams across Newcastle and the UK — in-house, under NDA, with audit-ready documentation. Your clients' data never leaves the UK.
Accounts servers, client databases and ledgers, all recovered by our own engineers — kept confidential, with a documented chain of custody and NDAs as standard.
From a lone bookkeeper's drive to a multi-partner accounts server — recovered in-house and kept confidential.
Practice servers and arrays holding client files, ledgers and working papers alike.
Sage, QuickBooks, Xero and other accounts files stranded on failed local drives.
Client databases, ledgers, tax records and working papers across drives and NAS units.
Payroll data, transaction histories and financial archives.
BitLocker and other encrypted financial drives, recovered where the right credentials exist.
SQL Server and other financial databases — repaired and recovered, not simply copied off.
Related: Servers · RAID · Databases · Encrypted drives.
Sensitive financial data is handled to a standard that holds up to audit and scrutiny.
More on how we handle your data: Data security & confidentiality.
In finance, timing is everything — a failure during audit, year-end or self-assessment simply can't wait. Tell us your deadline when you get in touch and we'll prioritise the job and give you an honest turnaround up front. Most recoveries wrap up in three to four working days, and you deal straight with the engineer on your case rather than a call centre. We can invoice your firm and take purchase orders, with 30-day terms for established accounts.
A secure route from failure through to a verified, confidential handover.
Get in touch by phone or email with what's gone wrong — we'll point you to the safest next step.
Drop the drives off or send them in insured; we confirm what can be recovered.
A fixed written quote, and a turnaround, before any chargeable work begins.
We recover in-house, verify what came back, and return it on fresh encrypted media or by secure download.
Other sectors we work with: Legal · Healthcare · University & research · Business & enterprise.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
Fast answers to the questions we hear most.
Yes. An NDA is standard for finance clients at no extra charge, all work is done in-house by our own engineers, we're ICO-registered and GDPR-compliant, and your data never leaves the UK.
Usually, yes. We recover accounts files off failed local drives — Sage, QuickBooks and Xero included — along with the client records and ledgers kept alongside them.
Yes. Deadline-driven finance work is prioritised and we'll give you an honest turnaround up front. Most recoveries run to three or four working days.
Yes. We can supply a documented chain of custody covering the receipt, handling and return of your data, suitable for audit, regulatory or insurance purposes.
Yes. We can invoice your business and take purchase orders, with 30-day terms for established accounts. Physical and forensic recoveries carry a 50% deposit, with the balance due on a successful recovery.
It depends on the system: single drives £300, RAID and NAS from £500, and databases from £500 — all plus VAT, with a free diagnostic and a written quote first. No fix, no fee applies to most jobs.
Yes. We're based in Newcastle and handle finance data recovery for accountants, advisers and finance teams across Newcastle and the UK. Drop devices off at our Quayside drop-off by appointment, or send them in fully insured from anywhere in the UK.
A free diagnostic and a written quote — handled under NDA, in-house, and never leaving the UK.