An offshore fabrication and engineering industry exists within Hartlepool, which works with precision data, and we maintain that recoverability. Since 2002 we have been based in Newcastle upon Tyne and recovering hard drives, SSDs, RAID arrays, NAS units and servers in-house. Drop it off or send it in. No charge will be made for a free diagnostic as well as a written quote prior to performing any work, and in most cases you only pay if we recover your data.
Approximately thirty miles from Hartlepool to our bench, so easy to send by insured post or drop off when you are coming to us.
Approximately 92,000 residents live in Hartlepool, along with Hartlepool College of Further Education, and the port, offshore fabrication and nuclear power. Each of these sectors creates a large amount of valuable data which could be an enormous loss if lost. Dissertations and research papers by students, client work and case files, business records by companies, and family photographs from family members who have never backed up their photos. All of this data sits on hard drives that can fail without warning.
Almost all failed drives will have retained their data intact. The problem lies within the electronics, heads or file structure, but not the data itself. This is then simply lifted off safely by someone that does this daily. We are approximately 30 miles away, therefore the vast majority of customers send their drive to us via fully insured post. It is easy to track and we pay for the return.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
As Newcastle Data Recovery, approximately thirty miles north of Hartlepool via the A19, we have been recovering the exact type of data from Hartlepool residential and commercial properties since 2002. We do everything here, from external drives that were dropped to failure of a RAID server, always in-house and never sent out to a third party.
You can either bring your device into our Newcastle location, or send it in fully insured. All jobs start with a complimentary written diagnostic and a set price quotation; if required, we can provide an auditable paper trail regarding the handling (chain of custody) of your media; in many cases, priority can be given to business critical jobs; and in most cases you only pay if we recover your data.
Here is a snapshot of what we recover from Hartlepool clients; each link will take you directly to the details.
Engineers, manufacturers and professionals based throughout Hartlepool trust us with their critical storage, as well as the technology to support them.
Failed rebuilds, multiple dead disks and dead controllers rebuilt using vendor-agnostic tools.
We have recovered VMware and Hyper-V servers, along with SQL Server, Oracle, and Exchange database systems.
A documented “chain of custody” is maintained to protect the integrity of evidence in cases related to litigation, Human Resources issues, and insurance claims; all documentation is completed via clear written report.
We recover locked-out (not accessible) BitLocker, FileVault and VeraCrypt drives using your key or password.
Pricing will be tiered based on the level of service provided by us, including complimentary diagnostics. We will provide priority turn-around time for jobs that are deemed critical to your business operations.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We are located in Newcastle which is about thirty miles north on the A19. This is approximately 45 minutes by car from Hartlepool. We have been recovering data for customers in both Hartlepool and Seaton Carew since 2002. If you would like to bring your device into our Newcastle location, you may drop it off during business hours (Monday to Friday, 9am to 5:30pm), or send it to us by insured post.
Yes, we specialise in that area. In addition to RAID array recovery, NAS unit restoration, physical and virtual server recovery, and SQL Server, Oracle, and Exchange database recovery, we also handle all our own projects (never subcontracting). When required for legal cases, HR department, insurance claims etc., we will provide detailed chain of custody documentation, and we prioritise critical business jobs.
Yes, if you can provide the key, password, or recovery information, we can retrieve data from encrypted drives such as BitLocker, FileVault and VeraCrypt. As encryption is designed to protect data from everyone (including us), before starting on an extraction project, we will need to verify what will be necessary prior to beginning the work.
Throughout Hartlepool and the surrounding area, which includes Hartlepool, Seaton Carew, Headland, Hart, Elwick, Greatham and Billingham. Pricing and services are identical no matter where you are located.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
There is a free written diagnostic (in most cases you only pay if we recover your data) and more than two decades of recovering everything from camera cards to RAID servers. Drop it off or post it in fully insured.