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Service Areas · North East England

Data recovery across the North East.

We're Newcastle Data Recovery — one expert team, one bench, trusted right across the region for since 2002. We don't have branch offices dotted around; we don't need them. If you're close, drop your device off in person. If you're further out, post it in fully insured and we return it the same way. Find your town below.

Start a free diagnostic → 0191 406 1051
One bench
20+ towns covered
Drop off or post in
// coverage at a glance

One bench. The whole North East.

From Newcastle we cover Northumberland, County Durham, Northumberland, Cumbria and Teesside — drop-off for the towns nearby, insured post-in for the coast.

20+
Towns covered
6
Counties
25 yrs
In Newcastle
48 hr
Free diagnostic
No fix
No fee, most jobs
ICO
Reg. ZC173784
// tyne & wear

Across Tyne and Wear.

The five boroughs, from the Quayside out to the coast. Drop it off in person.

◉Newcastle upon TyneOur home city — drop off on the Quayside any weekday.All areasDrop-off or post◉GatesheadJust across the Tyne. The closest of all.~1 miDrop-off or post◉North TynesideWhitley Bay, Tynemouth and the Cobalt park, out on the Coast Road.~6 miDrop-off or post◉South TynesideSouth Shields and Jarrow, straight through the Tyne Tunnel.~8 miDrop-off or post◉South ShieldsThe coast, the Roman fort and the ferry — a short run east.~8 miDrop-off or post◉SunderlandNissan, the university and the Wear — twelve miles down the A19.~12 miDrop-off or post◉Tyne and WearAll five boroughs, from Newcastle out to the coast.All areasDrop-off or post
// northumberland

Across Northumberland.

From the Spine Road up to the Cheviots and west along the Wall.

◉CramlingtonA new town built on industry, straight up the A1.~9 miDrop-off or post◉BlythThe port and the offshore wind cluster, up the Spine Road.~12 miPost-in◉MorpethThe county town of Northumberland, north on the A1.~15 miPost-in◉HexhamHadrian’s Wall country, out west along the A69.~21 miPost-in◉NorthumberlandThe whole county — Alnwick, Berwick, the Cheviots and the Wall.All areasPost-in
// county durham

Across County Durham.

The cathedral city, the Wear valley and the old steel towns.

◉Chester-le-StreetRiverside cricket and Lumley Castle, on the A1(M).~12 miDrop-off or post◉DurhamThe cathedral city and its university, fifteen miles south.~15 miDrop-off or post◉ConsettThe Derwent valley, where the steelworks used to be.~20 miPost-in◉Bishop AucklandAuckland Castle and Kynren, down in the Wear valley.~25 miPost-in
// teesside

Across Teesside and the Tees Valley.

Down the A19 to the river, the freeport and the coast.

◉HartlepoolThe marina and the port, thirty miles south on the A19.~30 miPost-in◉DarlingtonWhere the passenger railway began. Post it in.~35 miPost-in◉Stockton-on-TeesThe Tees, the chemical works and the widest high street in England.~35 miPost-in◉MiddlesbroughTeesside University and the Transporter Bridge.~38 miPost-in◉RedcarThe coast, the freeport and the wind farms out on the water.~45 miPost-in◉GuisboroughThe priory and the gateway to the North York Moors.~45 miPost-in
// further afield

Further afield.

Too far to drive? Post it in, fully insured. We pay the return either way.

◉CarlisleThe far west end of Hadrian’s Wall — post it in, we pay the return.~60 miPost-in◉YorkThe Minster, the walls and the university. Post it in.~85 miPost-in
// sending your device in

Two simple steps.

Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.

1

Send us your device

Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.

How to pack it
  • Box the device up in a small, sturdy carton or a padded envelope.
  • You can leave out caddies, cables and power supplies — none of them are needed for the recovery.
  • Pop your details inside — name, address, phone and email, on a slip of paper or via our shipping form — and seal it up.
Post toNewcastle Data Recovery
Rotterdam House, 116 Quayside
Newcastle NE1 3DY
⇣Shipping formPDF · print & include with your devicePDF ↓

Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.

2

Need more information?

Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0191 406 1051.

✓

Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0191 406 1051.