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Specialist recovery · cryptocurrency wallet

Locked out of your own crypto wallet? We may be able to help.

If you can no longer get into a wallet that’s yours — a forgotten password, a seed phrase with a few words missing, or a wallet file that’s been deleted, corrupted or left on a failing drive — there’s often a way back in. We work only for the rightful owner, recover or repair the wallet data, and help rebuild access where enough information survives.

Free assessment
Rightful owner only
Honest about the odds
~ wallet_2026-001 — live RECOVERED
$ bdr recover wallet.dat
 Source: failed laptop SSD · owner verified
 Status: WALLET FILE CORRUPTED — will not open
 Wallet: Bitcoin Core · encrypted

$ bdr engineer-working
 Drive image: taken · wallet.dat carved
 Wallet file: repaired · structure valid
 Password: rebuilt from owner hints

$ bdr verify
 ✓ wallet.dat — recovered + opens
 ✓ keys — intact · owner in control
 ✓ access restored — funds untouched
!

Lost access? Don’t keep guessing — and beware ‘recovery’ scams.

If you’ve lost access to your own wallet, stop trying random passwords — too many attempts can lock some wallets for good — and if the wallet file was on a drive that’s failing or was deleted, stop using that drive. Gather whatever you do remember: old passwords, partial seed words, the wallet software, any backups. One warning: we can only help the rightful owner back into their own wallet. We can’t reverse blockchain transactions or recover crypto sent to a scammer or the wrong address, and anyone who promises to get your stolen crypto back is almost certainly a scam. And if a scammer contacts you claiming you’re owed crypto but must pay a fee to release it, that too is a scam — report it to the police.

// how access is lost

When you can’t get to your wallet.

Wallet access tends to go one of a few ways — and where enough survives, there’s often a route back in. These are the cases we can sometimes help with.

// what we can — and can’t — do

Honest about what’s possible.

Crypto recovery is riddled with false promises. Here’s the truth: where enough of your own wallet survives, we can often help — but some things genuinely can’t be done, by anyone.

Where we can often help
Forgotten passwordPartial seed phraseCorrupted wallet fileDeleted wallet fileFailed or damaged driveOld wallet formatsSeed word orderMisspelt seed words
What we can't do — and nor can anyone
Fully lost seedReverse a transactionRecover scammed cryptoWrong-address sendsCrack a strong passwordSomeone else's walletGuaranteed results

If you were scammed, or sent crypto to the wrong address, no legitimate service can reverse it — and anyone who says they can is running a second scam. We only ever help the rightful owner back into their own wallet, and we tell you the odds honestly before any work.

// wallets & coins we work with

Wallets and coins we work with.

We work with the main wallet software and file formats, across the major coins. If your wallet or its file is recoverable, the make and the coin rarely matter.

Bitcoin CoreElectrumExodusMetaMaskMyEtherWalletMultibitArmoryBlockchain.comTrust WalletLedgerTrezorKeepKeyColdcardBitBoxwallet.datKeystore JSONBIP39 seedPaper walletBitcoinEthereumAltcoins

Desktop and software wallets · wallet.dat and keystore files · BIP39 seed phrases · paper and backup wallets · the major coins and tokens.

// how the recovery runs

How wallet recovery works.

Wallet recovery starts with confirming the wallet is yours and being honest about the odds. We recover or repair the wallet data, then help rebuild access from whatever information survives — never by guessing blindly or touching anyone else’s wallet.

01

Free assessment & ownership

Talk us through what’s gone and what you’ve still got. We verify the wallet belongs to you, weigh up what remains, and give you a straight answer on whether recovery is realistic.

02

Recover the wallet data

If the wallet file is deleted, corrupted or on a failing drive, we image the drive and recover or repair the wallet.dat or keystore first.

03

Assess what survives

We establish exactly what there is to work with — a partial seed, a remembered password pattern, an old backup — and what’s missing.

04

Reconstruct access

Where enough remains, we piece access back together — filling in a partial seed through its valid combinations, or working a password back out from the hints you can give us.

05

Verify with the owner

We confirm the recovered wallet opens and that you, the owner, are in control. Your keys and funds stay yours throughout.

06

Hand back securely

We hand the recovered wallet and access details back securely and privately, then wipe our copies afterwards.

07

Honest outcome

If the information genuinely isn’t there to recover access, we tell you straight rather than charging for the impossible.

// what we recover from

Locked out. Often, a way back.

For the rightful owner, we work to restore access to a wallet that’s theirs — retrieving or repairing the wallet file, and piecing access back together from a part-remembered password or an incomplete seed, whenever enough of it remains.

Owner only
we verify it's yours
Wallet file
recovered or repaired
Partial seed
completed if valid
Honest odds
told up front
Private
keys stay yours
25 yrs
Recovering data
// get a custom quote

Request a written quote

Tell us what happened and we’ll get back to you, usually within a working day.

Prefer to call? 0191 406 1051 · Mon–Fri 9am–5:30pm

// pricing

Honest, per-case pricing.

No hidden charges, no upfront fee to chase the impossible — just a free assessment and a quote in writing before any work begins.

Cryptocurrency wallet recovery
Free assessment
Wallet recovery is quoted per case after a free assessment — cost depends on what is lost and what survives. We only quote where recovery is realistic.
  • Free assessment and honest odds
  • Written quote before any work begins
  • We only quote where it is realistic
// jobs off the bench

Access restored. Owners back in.

A handful of recent wallet recoveries. Details kept deliberately vague and private.

// CASE 2026-041recovered
Bitcoin Corewallet.datCorrupted

Wallet file corrupted on a failing laptop drive.

We imaged the drive, carved out and repaired the wallet.dat, and it opened on the owner’s own password. Back in, keys untouched.

// CASE 2026-034recovered
ElectrumSeed phrase2 words lost

Recovery phrase with two words missing and one misspelt.

We reconstructed the valid seed from the words the owner had, checked it against the wallet, and restored access.

// CASE 2026-027recovered
Encrypted walletPasswordForgotten

Forgotten password where the owner recalled its structure.

Using the pattern and characters the owner remembered, we recovered the password and opened their wallet. No guesswork beyond their own hints.

// CASE 2026-019recovered
TrezorHardware walletDamaged + partial seed

Damaged Trezor with two recovery words uncertain.

The owner’s hardware wallet was failing and two recovery words were unclear. We reconstructed the valid seed phrase and restored the wallet to a new device. Access restored.

// getting it to us

Two easy steps.

Send the device in for its free diagnostic and tell us briefly what happened; an engineer reviews it and confirms your exact quote in writing before anything starts.

1

Send us your device

Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.

How to pack it
  • Box the device up in a small, sturdy carton or a padded envelope.
  • You can leave out caddies, cables and power supplies — none of them are needed for the recovery.
  • Pop your details inside — name, address, phone and email, on a slip of paper or via our shipping form — and seal it up.
Post toNewcastle Data Recovery
Rotterdam House, 116 Quayside
Newcastle NE1 3DY
Shipping formPDF · print & include with your devicePDF ↓

Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.

2

Need more information?

Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0191 406 1051.

Thanks — your message is in.

We’ll be in touch shortly. If it’s urgent, call 0191 406 1051.

// questions

Wallet recovery, answered.

The things people most often ask us about cryptocurrency wallet recovery.

Sometimes — it hinges entirely on what’s left to work with. A deleted, corrupted or failed-drive wallet file can often be recovered or repaired. Part of a seed phrase, or a half-remembered password, can often be enough for us to rebuild access. But if it’s all genuinely gone, with nothing to build on, then in all honesty nobody can.

No — and this matters. Blockchain transactions can’t be reversed, and no legitimate service can recover crypto that was sent away or stolen. Anyone promising to get scammed or transferred crypto back is almost certainly running a scam. We only help owners regain access to their own wallets.

Often, if you remember something about it: its length, some characters, or how you usually build passwords. We use what you remember to recover it. We don’t blindly crack strong, completely unknown passwords — that isn’t realistically possible and we won’t pretend otherwise.

Frequently. When just a handful of words are missing, misspelt or jumbled, the structure of a seed phrase often gives us enough to work out the valid one and get you back in. The more words you’ve got, the better your chances.

Yes — that’s straight data recovery. We image the drive, pull the wallet.dat or keystore file back and repair it as needed, so it opens once more in your wallet software under your own credentials.

Never share your full seed phrase or private keys with anyone you’re not sure of — that’s how a lot of crypto is stolen. For file recovery we don’t need them. Where we’re reconstructing a partial seed or password, we explain exactly what we need and why, and you stay in control.

A fair question. We’re a long-established Newcastle data recovery business with a real address and phone number; we assess first and tell you honestly whether recovery is realistic; we never ask for upfront fees to recover stolen funds, because that isn’t something we can help with; and we only quote where we genuinely think we can help.

Only wallets you own. We confirm ownership before doing any work, and we won’t attempt to access a wallet that isn’t yours. Recovering someone else’s wallet without their authority is something we won’t do.

The main software wallets and file formats — Bitcoin Core, Electrum, Exodus, MetaMask and others, wallet.dat and keystore files, and BIP39 seed phrases — across the major coins. The wallet and coin rarely change whether the data itself is recoverable.

Often, if it’s yours and you still have your recovery seed — those words restore your wallet to a new device, so a forgotten PIN or a broken Ledger or Trezor usually isn’t the end. If the seed is partly lost we can often rebuild it; if it’s completely gone the options are very limited and depend on the device. We’ll always tell you honestly what’s realistic, and we only work on a hardware wallet that’s yours.

The assessment is free. Wallet recovery is then quoted per case, depending on what’s lost and what survives, and we only quote where recovery is realistic. You get a written quote before any work, with no upfront fee to chase the impossible.

Yes — bitcoin wallet recovery in the honest sense: retrieving wallet.dat files, keys and seed backups from failed drives, phone memory cards, USB sticks and old computers. Charged as bench work with a written quote, never as a percentage of the balance. What no one can honestly offer: breaking a wallet whose password and seed are both genuinely gone.

// locked out of your wallet?

Still your wallet? Let’s see if we can help.

A free assessment, an honest answer on the odds, and recovery of your wallet file or access where enough survives — for the rightful owner only. Talk to us today.