Cramlington, located just north of Newcastle, is as near to where we are as you are going to be able to get. For over two decades, since 2002, Newcastle Data Recovery has been recovering hard drives, SSDs, camera cards, NAS devices and other server storage systems from failure at our premises that are only a ten mile journey down the A189. We welcome you in with your drive, or send it to us by post. We will give you a free diagnosis of your device before quoting you a price for recovery. In most cases you only pay if we recover your data. All quotes are in writing.
Approximately ten miles and twenty minutes travel time from Cramlington to our bench: a simple drop off or send via insured postal delivery if preferred.
The town of Cramlington has a population of approximately 29,000 residents. There is also an educational establishment nearby (Northumberland College). In addition there are many businesses operating in Cramlington including pharmaceutical manufacturing, precision engineering and light industrial operations. Collectively these sectors produce considerable amounts of data which may result in significant loss should the primary source of this data fail without notice.
In nearly all cases when data fails to be read from a drive, the failure is related to either the hardware components (such as the heads), the electronic parts or the file system; but rarely to the data. All that’s needed is safe retrieval, and our engineers do that daily. We’re located about ten miles away, on the Quayside, so dropping off and collecting in person are both convenient. Posting your item to us is also acceptable; we will return it via post at no extra cost.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
Since 2002, Newcastle Data Recovery, barely 10 miles down the A189, has been recovering data for customers in Cramlington from the same type of technology you use: hard disk drives, solid state disks (SSDs), USB memory sticks, digital camera memory cards, Mac computers, laptop computers, RAID disk arrays, NAS units and servers. Every single data recovery we carry out is performed in-house.
Because of how close we are, there are many options available to you. You can either drop your device off in-person and discuss your problem face-to-face, or just post it to us. Regardless of which method you choose, every single job begins with a complimentary written diagnosis and a fixed price quotation, and in most cases you only pay if we recover your data.
Travelling on the A189 from Cramlington is just minutes. Drop by and discuss your issue or, if preferred, use postal services.
Please tell us about the issue with your device as well as the type of fault you are experiencing and we will be able to provide an approximate cost prior to visiting or posting.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Our services include recovery; verification against a file listing; and collection in person or delivery to your premises by shipping on fresh storage.
Drop-offs bypass the post completely. Many urgent cases will also get priority treatment if you simply enquire about it when you call.
Some examples of issues that we address for Cramlington residents (each link will take you to the details).
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We are based in Newcastle, approximately 10 miles down the A189 from Cramlington, which takes around 20 minutes by car. We have been recovering data for both Cramlington and Seaton Delaval customers from this location since 2002. Customers are able to drop devices off at our Newcastle location Monday to Friday, 9am to 5:30pm, or post them to us with full insurance cover.
Whatever is most convenient for you. Due to the proximity of Cramlington to our Newcastle location most customers will simply drop off the hard drive when they come into Newcastle; please label the drive containing laptop, NAS or server data. Alternatively, if dropping off is too inconvenient for you, post it using an insured and tracked delivery method. In either case, we will provide a complimentary diagnostic report prior to providing a quotation.
We undertake recovery for all types of devices which store data such as hard disk drives, solid state disks (SSDs), USB sticks, memory cards or SD cards used within cameras, desktop computers (Mac) and laptop computers, external hard disk drives, RAID systems, network attached storage (NAS) units, server computers and databases. Whatever problem you may be facing with your device whether this is due to accidental deletion or formatting, a failing disk that is clicking, flooding or water ingress or simply because a RAID system has become faulty, there is no charge for a free diagnosis.
The service area around Cramlington (which includes areas such as Seaton Delaval, Seghill, Dudley, Annitsford, East Hartford and Nelson Village), along with the nearby suburban areas of Newcastle. Prices and services apply regardless of where you are.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
Free written diagnostic, in most cases you only pay if we recover your data, and over two decades of saving irreplaceable items just down the A189. Drop it off to us or post it in fully insured.