Typed "data recovery near me"? What counts isn't a shop on your street — it's a genuine, in-house recovery operation with the right tools and secure handling. We cover the whole North East, with two simple ways in: drop off in person, or post your device to us fully insured.
Rotterdam House, 116 Quayside, Newcastle NE1 3DY — open Monday to Friday, 9am to 5:30pm.
Genuine data recovery isn't a high-street counter service. A clicking drive or a failed RAID needs specialist tools and donor parts — not a quick look in the back of a phone shop. We do every recovery in-house, and whether you drop off nearby or post in from across the North East, your device is handled exactly the same way: a free diagnostic first, a fixed written quote, and no fix, no fee on most jobs.
No collection service and no callout — that keeps prices down and your data secure. Pick whichever suits you.
Bring it to Rotterdam House, 116 Quayside, NE1 3DY, Monday to Friday, 9am–5:30pm. Handy if you're in or near the city.
From anywhere in the North East — or the UK — post your device to us fully insured and tracked.
We assess it free, usually within 48 hours, and give you a fixed written quote — what can be recovered and what it costs.
Once you approve, we recover your data in-house and return it on fresh media or by secure download, ready to use.
Newcastle and right across the North East. Find your town for local detail, or simply post your device in — the service and pricing are identical wherever you are.
A local computer shop will usually do one of two things with a failed drive: send it off to a lab like ours and add a margin, or attempt it with software that keeps a failing drive powered on and makes matters worse. Going direct to an in-house specialist keeps your data in one pair of hands from start to finish, with no middleman's margin. Since 2002 we've recovered drives that high-street shops had already written off — which is exactly why posting it to the right people beats dropping it with the closest people.
The questions we hear from customers across the region.
We're based in Newcastle (Rotterdam House, NE1 3DY) and cover the whole North East. You don't need a local shop — most customers post their device in fully insured, we recover it in-house and send it straight back. If you're nearby, you're welcome to drop it off in person.
Yes, and most customers do. Pack it well, send it fully insured on a tracked service, and we'll confirm when it lands. Your device is handled by our own engineers from the moment it arrives — never outsourced.
Yes, provided it's packed properly. Wrap the drive in anti-static and plenty of padding so it can't shift, and we'll talk you through exactly how when you get in touch. Posting is far safer than leaving a failing drive powered on at home.
No — not running collections keeps prices down and your data in one secure place. The two ways in are dropping off in Newcastle, or posting it in fully insured.
Pricing is identical wherever you are: fixed in writing after a free diagnostic, with no fix, no fee on most jobs. Being local simply means you can drop off in person rather than post.
Newcastle and across the North East — Durham, Sunderland, Gateshead, Darlington, Stockton-on-Tees, Morpeth, Carlisle, Hexham, Middlesbrough and many more. The full list is above, each town with its own page.
Drop your device off in Newcastle or post it in fully insured. Either way you get a free diagnostic, a fixed written quote, and no fix, no fee on most jobs applies.