From the local business community within the county town to the staff who work at County Hall and the homes along the River Wansbeck, there is an abundance of data generated by all residents of Morpeth. What is even better is that we are able to make this data retrievable. Since 2002, Newcastle Data Recovery, a short run along the A1, has been providing in-house recovery of hard drives, SSDs, RAID arrays, NAS units and servers. All you need do is drop it off with us or post it to our office. In addition, we will provide a complimentary diagnostic evaluation, and in most cases you only pay if we recover your data.
We are approximately 15 miles from Morpeth; near enough to drop your item off and far enough away that posting is simple.
The population of approximately 14,000 in Morpeth includes students attending the county’s schools and Northumberland College as well as employees of the county administration, agriculture and professional services industries. As such, these groups produce a substantial amount of valuable data which could be devastating if lost. Examples include graduate level academic papers (dissertations) and research projects, client work and case files, commercial records and family photos that were never backed up. Unfortunately, when one of their computer hard drives fails without notice, their entire library of irreplaceable data can also disappear.
Almost all drives that fail have no damage to the data themselves. The problem lies with the electronic side, heads or file systems. All we need to do is lift off your data carefully, something we do daily. Dropping off at our location (about 15 miles away, on the Quayside) is simple. Postage will also be paid for on the way back if you post it.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
Our company name is Newcastle Data Recovery. The town of Morpeth is approximately 15 miles from us on the A1. We have been recovering data of this type from both residential and business locations in and around Morpeth since 2002. Some common examples of devices that pass through us include hard disk drives, solid-state disks, USB memory sticks, digital camera memory cards, Mac computers, laptop computers, RAID systems, network-attached storage units, servers and database files. Every single one of these recoveries is conducted in-house.
As we are a clear run down the A1, it’s possible to drop your device off at our Newcastle location or send it via fully insured postal delivery. Each job begins with a complimentary written diagnostic report and a fixed quotation, and in most cases you only pay if we recover your data.
The four types of work that are most common in our services to the town and the surrounding villages.
There is a clear run on this section of road from Morpeth; simply follow the A1 down to our premises, drop off your drives and discuss how we can assist you, or alternatively send them by post if that’s what you prefer.
Contact us by phone or message with the device and what is wrong. We will provide an estimate of cost at that time, before you drop off or post anything.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Once we have recovered your files, we will compare them with a file listing, then deliver your recovered data either by hand when you collect, or ship it out on new media (for example, new hard drive) and post it back to you.
Dropping off your device means you don’t need to wait for us to receive it via post. For business-critical projects, we may be able to offer priority, please let us know at time of contact.
Below is an overview of some examples of the type of work we perform for clients located in Morpeth. Each link takes you to the details of each example.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We are located in Newcastle. Approximately 15 miles along the A1, around a 25 minute drive from Morpeth. Since 2002 we have been helping clients from Morpeth and Pegswood with their lost data. You can bring your unit into our office in Newcastle, Monday to Friday, 9am to 5:30pm. Or send it via post, fully insured.
We leave that up to you. Morpeth is an easy commute down the A1 if you’d like to deliver your device personally: simply bring just the drive for laptops, NAS and servers, labelled. You do not need to travel at all and can send your devices via the postal service fully insured and trackable. In either case, you will receive a complimentary diagnostic followed by a fixed price quote prior to commencement of any work.
Yes, that is a significant component of what we do. We recover RAID arrays, NAS devices, physical and virtual servers, and SQL and Exchange database files in-house; we do not outsource. In many cases business critical jobs can be given priority and when required we will document a chain of custody.
We cover all of the areas around Morpeth (Morpeth, Pegswood, Mitford, Longhorsley, Stannington, Ashington and Bedlington) and this applies everywhere. The service and pricing are also the same.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
There is a free written diagnostic (in most cases you only pay if we recover your data) and more than two decades of recovering everything from camera cards to RAID servers. Drop it off or post it in fully insured.