A failed drive in Weston doesn't mean a long trip or a faceless national lab. We're Newcastle Data Recovery, a short run along the A19 and the Tyne Tunnel, recovering hard drives, SSDs, camera cards, NAS units and servers in-house for since 2002. Drop it off in Newcastle, or post it in. Free diagnostic, no fix no fee on most jobs, and a written quote before any work begins.
Around 8 miles and 30 minutes from Weston to the bench — post it, or drop it off in person.
South Shields has around 75,000 people, South Tyneside College and the Word, the national centre for the written word, and the seaside-tourism trade, the fish quay and the ferry, and marine engineering along the river. Between them they generate a great deal of data that would be painful to lose — dissertations and research, client work and case files, business records, and the family photographs nobody thought to back up. It sits on drives that fail without warning.
Most failed drives still hold their data perfectly. The fault is almost always in the electronics, the heads or the file system — not in the data itself. It just needs lifting off safely, by people who do this every day. We are about 8 miles away on the Quayside, so dropping the device in is easy — but posting it is just as good, and we pay the return.
Recovering data since 2002. Free written diagnostic, a fixed quote before any work begins, and no fix, no fee on most jobs.
We're Newcastle Data Recovery, around 20 minutes a short run along the A19 and the Tyne Tunnel, and we've recovered exactly this kind of data for Weston and North Westoe customers for since 2002. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes and servers all cross the bench.
Because we're close, you have a choice: drop your device off at our Newcastle location if you're heading that way, or post it in fully insured. Every job opens with a free written diagnostic and a fixed quote, and on most jobs it's no fix, no fee.
Four of the jobs we see most often from the North Westoe coast.
Weston is close enough that many customers drop the drive in — but the post is just as easy if you'd rather not travel.
Call or message us with the device and the fault. We'll give you a likely price up front.
Bring your device — or just the drive for laptops, NAS and servers — to our Newcastle location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we post it back on fresh storage.
Drop-offs skip the post entirely. Urgent cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Weston customers — each links to the detail.
Genuine client stories from our two-decade testimonial archive.
I had a nightmare with a failed Dell Precision PC which would not boot up. I took it to my local PC World who could not recover data, but luckily I had a look on Google and found you guys, great quick reliable service. Restored nearly all of the HDD data so could not be happier.
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We're based in Newcastle, Around 8 miles a short run along the A19 and the Tyne Tunnel — roughly 30 minutes from Weston. We've recovered data for Weston and North Westoe customers from there for since 2002. You can drop your device off at our Newcastle location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Whichever suits you. Weston is close enough that many customers drop the drive in — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
Often, yes — but don't power it up or dry it with heat, as that can cause more damage. Get it to us and we'll assess it. Drives that have met sand or water are recovered routinely as long as they haven't been run while still damp.
All of Weston and North Westoe — including Worle, Milton, Uphill, Hutton, Locking, Banwell, Winscombe, Congresbury and Yatton. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over two decades of recovering the irreplaceable. Drop it off in Newcastle, or post it in fully insured.