If you have lost access to a drive in South Shields due to failure then this will not necessarily require an extended journey to an anonymous national laboratory. Since 2002, Newcastle Data Recovery, a short run along the A19 and the Tyne Tunnel, have been providing in-house data recovery services for hard disks, solid state disks (SSDs), memory cards used by cameras, network attached storage devices (NAS) and servers. You can either drop your item off in Newcastle upon Tyne or send it to us via the postal service. Diagnostics are free, and in most cases you only pay if we recover your data, with a written quotation provided prior to commencing any work.
Approximately 10 miles and 25 minutes from South Shields to the bench; either send it in via a completely insured service or drop it off personally.
With approximately 75,000 residents, South Shields is home to South Tyneside College and The Word National Centre for the Written Word. It also hosts significant amounts of sea-based tourism, visitors to Arbeia Roman Fort and Marsden Bay plus marine engineering facilities along its riverside. As such, there is a lot of data generated in South Shields that would be very painful should it become corrupted or lost: academic dissertations and research, client work and case files, commercial documents and even personal family photographs that were never backed-up. The vast majority of this data resides on hard disk drives that give little if any warning before ceasing to function.
Although many failed disks continue to have perfect data, the issue most often lies with the electronics, the disk’s heads or file system and not with the data itself. The problem simply requires safe recovery, which is performed daily by our team. We are located on the Quayside, approximately 10 miles from you. Thus, dropping your drive in is easy and sending it via postal service is just as convenient, as well as returning it back to you at no cost to you.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
Since 2002, Newcastle Data Recovery, around 25 minutes along the A19 and the Tyne Tunnel, has recovered exactly the same kind of data for South Shields and Westoe customers using hard drives, SSDs, USB sticks, camera cards, laptops, Macs, RAID arrays, NAS boxes and servers.
Because we are local, you get to choose: drop your device off at our Newcastle office if you are travelling through there or send it in via a completely insured service. All jobs start with a complimentary written diagnosis and fixed price quotation, and in most cases you only pay if we recover your data.
Four of the types of work we see most frequently from the South Shields coastline.
Many of our customers are located near to South Shields. Therefore, many customers drop their drive off with us. However, the postal service will be equally as efficient for those who would prefer not to make the trip.
Contact us by phone or message with the device and what is wrong. We will provide an estimate of cost at that time, before you drop off or post anything.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Once we have recovered your files, we will compare them with a file listing, then deliver your recovered data either by hand when you collect, or ship it out on new media (for example, new hard drive) and post it back to you.
Drop-offs bypass the post completely. Many urgent cases will also get priority treatment if you simply enquire about it when you call.
Each of these images will link to a specific page on our website detailing the type of recovery services we provide for customers in the South Shields area.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
Based in Newcastle, approximately 10 miles, a short run along the A19 and the Tyne Tunnel, roughly 25 minutes from South Shields. We have been providing service to South Shields and Westoe customers from our location in Newcastle since 2002. You can drop your device off at our office located in Newcastle during business hours, Monday to Friday, 9am to 5:30pm. Alternatively, you may post your device fully insured to us.
Whatever your preference. South Shields is close enough that many of our customers can simply drop their drives off with us. Bring just the drive (for laptops, NAS and servers) and label it. Alternatively, send via post, fully insured and tracked. In either case, you receive a completely free diagnostic, followed by a fixed quote.
Yes, often. Do not apply heat, do not turn it on. This may make things worse. Send it to us, we will determine whether there’s anything worth recovering from your damaged drive. We routinely recover drives that have come into contact with sand or water as long as they were never turned on until they had dried out completely.
All of South Shields, including Westoe, Harton, Horsley Hill, The Lawe Top, Marsden, Whiteleas, Simonside, Biddick Hall and Cleadon Park. The services and prices will be the same throughout your area.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
A complimentary diagnostic report. In most cases you only pay if we recover your data. We have recovered the irreplaceable for over two decades. Simply drop it off in Newcastle or send via fully insured post.