Over two decades of data recovery in Newcastle and across the North East — recovering hard drives, SSDs, RAID arrays, NAS units and forensic evidence, all handled in-house. Free diagnostic, no fix, no fee, and a written quote before any work begins.
$ bdr diagnose /dev/sda → Device: Seagate ST2000DM008 (2 TB) → Status: CLICKING — head stack failure → Client: confidential · Jesmond NE2 $ bdr engineer-working → Donor PCB matched: 100A4544 rev D → Head-stack swap: complete → Imaging: 1.78 TB / 1.81 TB $ bdr verify → ✓ wedding_photos — 142,318 files → ✓ tax_records — 4,201 files → ✓ everything else — back home
A snapshot of recent work from the bench. Names redacted, results verified.
The Synology came in with two drives throwing bad sectors and the volume collapsed. We imaged all four members, rebuilt the Btrfs metadata, and handed back a complete file tree.
A textbook head-stack failure after the impact. We sourced a matching donor, carried out an in-house head-stack swap, and imaged the drive successfully on the second pass.
We imaged all five drives independently, reconstructed the parity offline, then rebuilt a virtual array from the images. The NTFS volume came back with every client file intact and the whole job forensically logged.
Some recovery firms quietly pass your drive to another lab — sometimes abroad. We don't. Every recovery is carried out by our own engineers here in the UK, from the moment your drive arrives to the moment it's back with you.
Every job is completed by our own engineers — never subcontracted out to a third party.
Your drive, and your data, stay in the UK at every stage. Nothing is ever sent abroad.
Registered with the ICO (No. ZC173784) and fully GDPR-compliant, with NDAs available on request.
Honest reviews from real Newcastle clients — gathered over two decades and more.
We had a Qnap Raid 5 eight disk system. Two of the hard disk failed, we replaced disks and attempted a rebuild. After rebuild completed system would not start. We had business critical accounts, SQL Database and Exchange Database on Qnap server. Newcastle Data Recovery provided us with reassurance from the start that they could recover the data. They got the system in on Thursday and we downloaded the SQL and Exchange files from them on Sunday afternoon so all staff could work as normal on Monday. 1st class customer service.
Our iMac crashed, the only data we needed on iMac was our Baby’s photos. We took iMac to the Apple store in Eldon Square but they could not do anything. We searched online and came across yourselves. Service was honest, helpful and you delivered what you said you could deliver which was all my photos, Thanks You.
I needed some help with a sd card recovery after our camera got knocked into a stream by the kids. While the camera was insured, I was devastated to think we had lost all of the holiday pictures and of our wedding. I tried some data recovery software but it didn’t really work so I took the plunge to find a file recovery expert. I am so lucky I found Newcastle Data Recovery, who restored pretty much all of it to a USB stick for me.
From a clicking 3.5" SATA drive to a four-bay Synology NAS, a snapped USB stick to a ransomware-hit server — we have the tools, the parts and the patience.
Not just another data recovery company. Two decades' experience, with the equipment and patience to recover from failures other firms turn away.
We send you a full file listing so you can check the data yourself.
We never outsource; every job is done by us.
You get a clear written quote before any work starts. No obligation at all.
Bring your device to us in Newcastle, Mon–Fri 9am–5:30pm, or post it in insured.
Our engineers bring decades of experience, working the queue position by position.
Drop your device off with us in Newcastle, Mon–Fri 9am–5:30pm, or post it in. Insured UK-wide postal recovery is available.
A free written diagnostic, no fix, no fee on most jobs, and over two decades of data recovery in Newcastle. Start a recovery today.