In-depth write-ups of real recoveries and investigations — the diagnosis, the tools and exactly how each job was brought back. Most drives are imaged on our PC3000 and DeepSpar systems before any recovery begins. For shorter summaries, see our case studies.
A clicking Acer Aspire laptop drive - donor heads fitted, then a head-by-head image on DeepSpar saved a dissertation.
An Asus ZenBook whose NVMe disappeared from the BIOS - controller revived in technical mode and the translator rebuilt.
A locked Dell laptop with no recovery key — opened by pulling the Volume Master Key out of its hibernation file with Passware.
A CCTV DVR whose drive failed before footage could be exported - drive recovered and the proprietary recordings rebuilt.
An ageing Compaq desktop drive with worn heads - imaged carefully on DeepSpar to recover an old photo archive.
A business-critical RAID 6 server down with multiple failed disks - imaged and reconstructed on an emergency, expedited basis.
A clicking Dell desktop drive with a crashed head - donor heads fitted, then a head-by-head image on DeepSpar.
A Samsung T7 portable SSD that stopped being recognised - controller revived and its translator rebuilt to read the flash.
Establishing, to an evidential standard, whether a departing salesperson copied the client database.
An ageing Fujitsu Lifebook drive failing with bad sectors - imaged in passes on DeepSpar to recover case files.
A Gateway desktop drive whose motor had seized - platters transplanted into a donor and imaged on DeepSpar. Free 48-hour diagnostic at the l
A Hitachi Deskstar that buzzed but never span - heads freed in the clean area, then imaged on DeepSpar. Free 48-hour diagnostic at the lab.
Every file encrypted, the boot record rewritten, the shadow copies deleted, and a ransom note. This is the case file where we explain what w
An eight-drive HP ProLiant array that had quietly been running on borrowed time. One degraded disk is what RAID 5 is designed for. Two is wh
Stuck at the Apple logo, looping. Recovery Mode crashing. Disk Utility unable to repair it. A failed macOS update is rarely a dead drive - i
An iMac Fusion Drive broken when its HDD half failed - the failed disk imaged, then the logical volume reconstructed.
A dropped Iomega external whose motor had seized - platter stack freed in the clean area, then imaged on DeepSpar.
while it was still plugged in. The connector sheared, the board cracked, and the machine stopped seeing it entirely. The memory chip, which
A LaCie d2 that vanished from every PC - disk healthy, the encrypting bridge dead; identified the scheme and imaged the bare drive.
A laptop that wouldn't power on - the board had failed but the drive was fine, removed and imaged externally. Free 48-hour diagnostic at the
A Lenovo desktop SSD that disappeared from the BIOS after a power cut - controller cleared and the data imaged.
A dead-board MacBook with soldered flash: why board-level soldered-Mac recovery is not possible for anyone, and what to do instead.
An old Maxtor with worn heads and bad sectors throughout - imaged slowly on DeepSpar to recover the maximum. Free 48-hour diagnostic at the
The laptop was destroyed. The circuit board on the drive was burnt through. And the platters - where the data actually lives - had barely be
A Netgear ReadyNAS volume that wouldn't mount after a disk failed - members imaged, then the X-RAID/btrfs volume rebuilt.
A PC whose drive suddenly showed as empty - a corrupt partition table rebuilt from an image, with no hardware fault.
A six-bay QNAP striped as RAID 0. One disk failed and the entire volume went with it - because RAID 0 has no parity, no mirror, and nothing
A two-disk RAID 0 brought down by a single failed drive - the dead member recovered, then the stripe reassembled.
A RAID 1 where both mirror disks were failing - good sectors merged from each to reconstruct one complete image.
A four-disk RAID 5 that failed during a rebuild — every member disk imaged, then the array reconstructed virtually from the copies.
A four-disk RAID 5 that the operating system stopped seeing entirely. The disks were fine. The array was fine. The controller was the thing
Seven years of an architectural practice's CAD work on a single M.2 stick that had been running too hot for months - and then produced a bur
A Samsung SpinPoint that span up but identified as garbage - service-area modules rebuilt on the PC3000. Free 48-hour diagnostic at the lab.
Twenty years of teaching material, gone in one click of a dialogue box - and still, physically, entirely there. A quick format does not eras
A clicking 2 TB Barracuda with a crashed head — donor heads fitted, then a careful head-by-head image on DeepSpar.
A dropped Sony VAIO laptop drive with a seized motor and damaged heads - rebuilt in the clean area, imaged on DeepSpar.
A Synology SHR volume that crashed after a disk failure and power cut - members imaged, then the SHR/btrfs volume rebuilt.
During routine maintenance the array was initialised. The RAID metadata was overwritten and DiskStation Manager stopped recognising twelve d
A Toshiba laptop drive that span but identified as garbage - service-area modules rebuilt on the PC3000. Free 48-hour diagnostic at the lab.
A USB stick that powered on but demanded formatting - NAND read directly and the data rebuilt from the raw dump.
and the client could not read either one. A WD My Book Duo mirrors every file onto two disks. One disk died. The survivor held a complete, p
A WD My Passport showing as RAW on a Mac. The file system was corrupt - but the reason the usual tricks all failed is that the drive was enc
A WD Blue left silent by a surge - PCB repaired and its adaptive ROM transferred, then a clean image. Free 48-hour diagnostic at the lab.
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