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Newcastle Data Recovery Services · est. 2002

Data recovery that brings your data back to life.

Over two decades of data recovery experience in the North East (Newcastle), including hard drives, SSDs, RAID arrays, NAS units and forensic evidence, all recovered entirely in-house. A free diagnostic is provided, and in most cases you only pay if we recover your data. Each customer receives a written quote prior to commencement of any work.

20+ years' experience
Most jobs completed — only pay if we recover your data
Drop-off or post-in
20y+
Years' experience
95–99%
Success rate
4,500+
Drives recovered
ICO
ZC173784
✓In-house, never outsourced
✓Data never leaves the UK
✓Only pay if we recover your data — most jobs
✓Free 48-hour diagnostic
✓ICO registered & GDPR
✓Written quote before any work
// recent recoveries

Real drives. Real recoveries.

Recent work from our bench. Names have been removed and each result has been verified.

// CASE 2026-031recovered
Synology DS920+Btrfs4-disk SHR

A wedding photographer's NAS lost two disks — 18 months of archives on the line.

The Synology arrived with two disks producing bad sectors, causing the volume to collapse. All four members were individually imaged. Then the Btrfs metadata was rebuilt and the file tree was restored completely.

// CASE 2026-027recovered
WD External 2TBHDDClicking

A family photo archive on a clicking external drive, after a fall from a desk.

Following the drop, this is a classic example of a head-stack failure. A matching donor disk was obtained, and an in-house head-stack swap was performed. The drive was successfully imaged on the second pass.

// CASE 2026-019recovered
Dell PowerEdge R740RAID 53 disks

A solicitor's office server whose RAID 5 lost two members mid-rebuild.

Each of the five disks was separately imaged. Offline, the parity was reconstructed from the images. And then a virtual array was built using those images. The client’s entire NTFS volume, which had previously been lost, was restored along with every single client file. The entire job was also forensically logged.

// our own engineers

Every recovery, by our own engineers.

All our drives are tested and restored in-house by our own engineers, with no subcontractors or third-party labs. Our company has been restoring lost data from failing drives, RAID arrays and corrupted memory cards since 2002, for over two decades. This experience allows us to determine quickly what can be saved.

// 01

Our own engineers

Each project will be worked on solely by our own engineers. We do not send work to another company as part of a sub-contracting agreement.

// 02

Recovering since 2002

With all types of storage devices (hard drives, SSDs, RAID systems, memory cards), we have over two decades of experience and knowledge in what can be recovered and how quickly.

// 03

ICO-registered & GDPR

We are registered with the ICO (Number ZC173784) and comply fully with GDPR regulations. Non-disclosure agreements are available upon request.

// devices & services

Data recovery in Newcastle, for every device that's ever failed.

Regardless of whether you need assistance with a single clicking 3.5” SATA drive or a four-bay Synology NAS system; if your USB stick broke off into pieces, or you have a server that was affected by ransomware; we have the necessary equipment, spare parts and patience.

// why newcastle data recovery

Two decades of stubbornly successful recoveries.

Two decades of experience and equipment in data recovery; we have the time and resources to attempt recovery where others will walk away.

01

Only pay if we recover your data — on most jobs

After recovering your files, we give you a complete list of all files recovered so you may verify that we did what you hired us to do.

✓
02

All work done in-house

We do not outsource anything; everything we do is done by ourselves.

✓
03

Free written diagnostic

You will receive a detailed written quotation before any work commences on your device. There is no obligation to proceed with this quotation.

✓
04

Drop-off or post-in

Once you have had a quote from us, you can deliver your device to our premises in Newcastle, Monday to Friday, 9am to 5:30pm (no appointment needed), or you can send it to us via an insured delivery service (available throughout the United Kingdom).

✓
// typical turnaround

Most clients get their data back in 3–4 working days.

Our engineers have decades of experience, and we work through each position of the queue.

3–4
Working days avg.
48 hr
Diagnostic SLA
Free
Written diagnostic
Fixed
UK-based work
1–2
Working days from diagnostic
Free
Next-day shipping
// locations

Covering Newcastle & the wider North East.

You can drop your device off at our premises in Newcastle, Monday to Friday, 9am to 5:30pm, or you can send it to us via an insured delivery service (available throughout the United Kingdom).

// ready when you are

Your data isn't gone. It's just waiting on us.

A free written assessment, and in most cases you only pay if we recover your data. Over two decades of data recovery in Newcastle. Start a recovery today.

Searching for hard drive recovery near me, or an external hard drive recovery service which does not send your data outside the UK? We cover all of this from one Newcastle based bench with a free initial diagnostic.