In an area on the northern edge of the North York Moors, Guisborough is based on the use of data, whether by local businesses or the residents who live in and around the town. Since 2002, our company Newcastle Data Recovery has been recovering data from storage devices including hard drives, solid state disks (SSDs), network attached storage (NAS) devices and servers. There is no need for you to travel as you can simply send your device via a fully insured service and we will then return it to you via this method. A complimentary diagnostic is available to help identify what type of issue you are experiencing, and in most cases you only pay if we recover your data.
We are approximately 45 miles from Guisborough. So we have made sending to us very easy using a fully insured, and trackable postal service.
The town of Guisborough contains approximately 17,000 residents. There are also many students attending Prior Pursglove College. Tourism, farming and commuting to Teesside create an abundance of data that could be devastating if lost: student dissertations and research projects, client work and case documents, company records, and the family photos that were never backed up. All of this data resides on devices such as computers, hard drives or external storage media that can fail without notice.
While many hard drives fail to operate properly, they usually have all of the data you want intact. When a drive fails to work, the problem is nearly always something to do with the electronics (the logic board), the heads (read/write heads) or the file system (which may be damaged). There is rarely anything wrong with the data itself. What we need to do is simply lift that data off of the drive safely. As we are approximately 45 miles away, most customers will send their devices via fully-insured shipping. It’s easy, it is tracked and we pay for return shipping as well.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
We are Newcastle Data Recovery, around 45 miles from Guisborough; we have been recovering this kind of data for Guisborough homes and businesses since 2002. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes and servers all pass through our system.
Regardless of how far away you live, it doesn’t matter about the outcome, only about the delivery and return process. Our goal was to make that part easy and we feel confident that we’ve done so. Send your device to us using fully-insured and trackable shipping. Once again, we’ll ship your device back home to you when we’re finished. Every project begins with a free detailed analysis of what’s wrong with the drive and a firm quote based on that report. In most cases you only pay if we recover your data.
The six types of job that we receive most commonly from customers living in and around Guisborough.
There is no collection service, and none is required from you, because the post office offers fast, insured and trackable delivery services. You retain possession of the device at all times until you send it to us.
Give us a call or send a message about the issue with your device (or devices) and we’ll provide you with an estimate of what the recovery will cost and instructions on how to properly package it for shipping.
Make sure everything inside is wrapped well enough that there’s no possibility anything could get damaged during shipment. If the device has removable hard disk drives (laptops, NAS and servers), remove the drives and ship only those, making sure each is clearly labelled.
Use either Royal Mail’s Special Delivery or a courier. Please provide your full name, complete address (including postcode), mobile or landline number and e-mail so we may send you an initial quotation.
Within 48 hours of receipt we will identify if there is any recoverable data; once identified, we then verify the files listed in our report prior to returning all of your recovered files on a new piece of hardware with free next working day delivery.
The posting time will take an additional one working day in both directions. Where urgent business cases arise, they are frequently given priority; please mention that when contacting us.
Below is a sample of what we recover from drives received from Guisborough customers; each link takes you through to further details.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
No. Our only lab and drop-off point is our base in Newcastle. Bring your unit to the Newcastle Quayside or post it in to us, and our engineers will handle everything. We provide service for Guisborough and surrounding areas, approximately 45 miles away. No need to come to us; simply post your unit, fully insured and traced via Royal Mail’s Special Delivery or by courier, and we’ll return it to you as well.
Simply package your unit so that all parts are secure against movement. Then post it fully insured and traceable (Royal Mail Special Delivery or a courier). If posting laptops, NAS units and servers, remove the drive(s) first and ship only the drive(s), labelled with their corresponding order number. Please include your name, address, telephone number and e-mail so we can contact you when booking your unit in and providing an initial quotation.
Often, yes; however, do not turn it on or apply heat to dry it out. This may exacerbate any existing problems with the drive. Once delivered to us, we will determine whether your drive is recoverable. Drives which have encountered moisture or water are often recovered successfully provided that the device was not powered up whilst still wet.
Our services cover all areas of Guisborough and the surrounding area (Guisborough, Great Ayton, Skelton, Marske, Nunthorpe, Stokesley and Danby). The price and service offered will be identical regardless of location.
The majority of devices that we receive for recovery take approximately 3 to 4 working days to complete, along with the complimentary diagnostics typically being completed in less than 48 hours. The time it takes to send your item is usually around one extra day either way. As an example of price, standard USB drives and memory cards can cost as little as £250 + VAT (Value Added Tax), while standard hard drives and SSDs can cost as low as £300 + VAT and larger items such as RAID, NAS units or server systems start from £500 + VAT, always with a fixed written quote first.
Written (free) diagnostics, and in most cases you only pay if we recover your data. More than two decades of recovery of the irreplaceable. Post it in fully insured from wherever is convenient around Guisborough.