From the old cloth mills to the studios and makers of the Five Valleys, Consett is full of creative work worth protecting. We're Newcastle Data Recovery, a run a short run along the A692, recovering hard drives, SSDs, camera cards, NAS units and servers in-house for since 2002. Drop it off, or post it in. Free diagnostic, no fix no fee on most jobs, and a written quote first.
Around 20 miles from Consett to the bench — close enough to drop off, easy enough to post.
Consett has around 27,000 people, Derwentside College, and light manufacturing and food production, on the ground the steelworks once occupied. Between them they generate a great deal of data that would be painful to lose — dissertations and research, client work and case files, business records, and the family photographs nobody thought to back up. It sits on drives that fail without warning.
Most failed drives still hold their data perfectly. The fault is almost always in the electronics, the heads or the file system — not in the data itself. It just needs lifting off safely, by people who do this every day. We are about 20 miles away, so most people post the device in fully insured. It is simple, it is tracked, and we cover the return.
Recovering data since 2002. Free written diagnostic, a fixed quote before any work begins, and no fix, no fee on most jobs.
We're Newcastle Data Recovery, Around 20 miles a short run along the A692, and we've recovered exactly this kind of data for Consett homes and businesses for since 2002. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes and servers all cross the bench, and every recovery is carried out in-house.
You can drop your device off at our Newcastle location or post it in fully insured. Every job opens with a free written diagnostic and a fixed quote, and on most jobs it's no fix, no fee.
Four of the jobs we see most often from the town and the valleys.
From Consett you're a short run along the A692 — drop the drive in and talk it through, or post it if you'd rather.
Call or message us with the device and the fault. We'll give you a likely price up front.
Bring your device — or just the drive for laptops, NAS and servers — to our Newcastle location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we post it back on fresh storage.
Drop-offs skip the post entirely. Urgent cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Consett customers — each links to the detail.
Genuine client stories from our two-decade testimonial archive.
I would highly recommend Newcastle Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Newcastle Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We're based in Newcastle, Around 20 miles a short run along the A692 — roughly 50 minutes from Consett. We've recovered data for Consett and the Five Valleys from there for since 2002. You can drop your device off at our Newcastle location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Yes — it's one of the most common jobs we do. Whether your images are on a camera card, an external drive or a studio NAS, we recover them at the appropriate level and verify the results against a file listing before returning them. Stop using the affected media and get it to us as soon as you can.
Whichever suits you. Consett is a short run along the A692, so many customers drop the drive in — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
All of Consett and the Five Valleys — including Consett, Blackhill, Leadgate, Shotley Bridge, Castleside, Stanley and the Derwent valley. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over two decades of recovering everything from camera cards to studio RAID arrays. Drop it off, or post it in fully insured.