The hilltop town of Consett (from the food production on the old steelworks site to Derwentside College) is home to plenty of work worthy of protection. Since 2002, Newcastle Data Recovery, a short run along the A692, has recovered hard disk drives, solid state drives (SSDs), SD and CF memory cards, network attached storage (NAS) devices and servers in-house. There are two options for delivery: drop-off, or postal delivery. All of these services come with a free diagnostic; in most cases you only pay if we recover your data, and we provide all customers with a written quote before commencing any recovery work.
It is approximately fifteen miles from Consett to our location, therefore convenient to either drop off or post.
The town of Consett is home to approximately 27,000 residents; Derwentside College; and light manufacturing and food production located where the former steel works stood. There will certainly be significant amounts of data created by these parties that could cause considerable distress if lost (dissertations and research, customer and client work, case files etc). This data resides on storage devices that may fail at any time.
In fact, the majority of bad hard drives have good data on them. There’s generally some form of electronic failure, head issue or problem with the file system; there’s no physical damage to the data, which can be lifted by someone experienced enough to perform this task. Our engineers recover data from damaged hard drives every day. We’re located approximately 15 miles north of you, and therefore most of our customers send their drive via fully insured shipping. This way your shipment will be tracked, and we’ll pay for its return.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
We at Newcastle Data Recovery (approximately 15 miles along the A692) have been providing this same type of service to Consett residents and businesses since 2002. We’ve recovered data from these storage devices: hard disk drives, solid state drives, thumb drives or USB sticks, camera cards, laptops, Macintosh computers, RAID arrays, NAS boxes and servers. All of these devices pass through our hands and each one is worked on in-house by an engineer.
If you are unable to bring the device into our location in Newcastle, then there is an alternative option which allows you to use a postal service that has full insurance cover. All work begins with a free, written diagnostic and a fixed quote. In most cases you only pay if we recover your data.
The four types of devices we see most commonly coming from this area include:
If you’re travelling from Consett you’ll find that the journey by car to our location is a short run via the A692, so feel free to drop in and let’s go through your recovery requirements together; alternatively send it to us via postal service if you prefer.
Contact us by phone or message with the device and what is wrong. We will provide an estimate of cost at that time, before you drop off or post anything.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Once we have recovered your files, we will compare them with a file listing, then deliver your recovered data either by hand when you collect, or ship it out on new media (for example, new hard drive) and post it back to you.
Drop-offs bypass the post completely. Many urgent cases will also get priority treatment if you simply enquire about it when you call.
Below is a sample of what we’ve done for other Consett customers; each link will take you to further details.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We are located in Newcastle. The route from Consett (along the A692) is approximately 15 miles and a relatively short run, about 35 minutes from Consett. Since 2002 we have been recovering data for Consett and the Derwent valley from this base. You may either drop your device off with us in person during business hours in Newcastle (Monday to Friday, 9am to 5:30pm), or post it to us fully insured.
Yes, this is one of the most frequent service requests that we receive. Regardless whether your photos were saved to a memory card, external hard drive or studio NAS, we will recover your photos at the appropriate level, and then verify your files with a file list prior to sending them back to you. Do not use the damaged storage medium until you send it to us.
Whatever option you prefer. A number of our customers find dropping their drives into us from Consett (it’s a short run along the A692) convenient, so they simply drop off the drive(s). For laptop, NAS and server drives, please label them. Alternatively if you do not wish to travel, you may send it to us by post fully insured and traceable. Regardless of how you decide to go about sending it to us, you will receive a complimentary diagnostic and a fixed quotation prior to recovery.
For all of Consett and the surrounding area (including Consett, Blackhill, Leadgate, Shotley Bridge, Castleside, Stanley, and the Derwent valley), our services and prices apply everywhere.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
We offer an obligation-free written diagnostic service (in most cases you only pay if we recover your data), and for over two decades have successfully recovered all sorts of media storage devices, from camera cards to studio RAID arrays. Post it to us (fully insured) or bring it in to our location.