Call us — 0191 406 1051
Mon–Fri · 9am–5:30pm · No fix, no fee
Start a free diagnostic →
North Tyneside & the North East · Data Recovery

Data recovery in North Tyneside.

North Tyneside is very close to where we are located. Since 2002 Newcastle Data Recovery have been recovering hard drives, SSDs, camera memory cards, NAS units and servers in-house, barely 8 miles along the A1058 Coast Road. If you prefer to hand deliver your device, drop by; alternatively send via postal service if preferable. A complimentary diagnostic will be performed prior to performing any work, and in most cases you only pay if we recover your data. A written quotation will be produced prior to commencing with any work.

Barely 8 miles away
Drop off or post in
Only pay if we recover your data, on most jobs
// north tyneside at a glance

About as local as it gets.

Approximately 8 miles and 25 minutes from North Tyneside to the bench, an easy drop-off or a fast insured postage option.

~8 mi
To the bench
~210k
Borough population
NE25–NE30
Postcodes covered
~25 min
Drive time
48 hr
Free diagnostic
ICO
Reg. ZC173784
// data recovery in north tyneside

A coastal borough that commutes to Newcastle.

North Tyneside has approximately 210,000 residents, and is home to the Tyne Coast College as well as the Cobalt Business Park and offshore energy. Additionally, it has a large professional and financial community. This area also has a considerable amount of data generated from the above entities which would be painful should loss occur: research, dissertation work, client work and case files, business records etc. Unfortunately, the majority of this information does not exist anywhere else than on the failing drive.

Most failed hard drive units contain their data intact. Normally it is either the electronic circuitry, the heads or the file system that has failed; the failure is not in the actual data. It can be safely lifted from the unit if handled carefully, by individuals with experience doing so daily. We are located approximately 8 miles from you, on the Quayside; therefore dropping your device in to us is very simple; alternatively sending it via post is also possible and there will be no additional cost for postage when returning your device.

Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.

As Newcastle Data Recovery, barely 8 miles along the A1058 Coast Road, we have been recovering lost data for customers living in the North Tyneside and Tynemouth areas since 2002. All types of media including hard drives, solid state drives (SSDs), USB sticks, camera cards, Macs, laptops and desktop computers, RAID arrays, network attached storage (NAS) devices and servers pass through us. Every single one of these recoveries takes place at our premises.

Because of how close we are, there are many options available to you. You can either drop your device off in-person and discuss your problem face-to-face, or just post it to us. Regardless of which method you choose, every single job begins with a complimentary written diagnosis and a fixed price quotation, and in most cases you only pay if we recover your data.

// how it works

As easy as popping it over.

It is very quick to get along the Coast Road from North Tyneside: just drop the drive in and have a chat about your requirements or if you prefer then please post it in.

01

Call or message first

Please tell us about the issue with your device as well as the type of fault you are experiencing and we will be able to provide an approximate cost prior to visiting or posting.

✓
02

Drop off or post in

Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.

✓
03

Free diagnostic & quote

We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.

✓
04

Collect or have it posted back

Our services include recovery; verification against a file listing; and collection in person or delivery to your premises by shipping on fresh storage.

✓
// typical turnaround

Most North Tyneside jobs are recovered in 3–4 working days.

Drop-offs bypass the post completely. Many urgent cases will also get priority treatment if you simply enquire about it when you call.

3–4
Working days avg.
48 hr
Diagnostic SLA
Free
Written quote
~8 mi
To the bench
Mon–Fri
Drop-off hours
100%
In-house work
// what we recover

Every device, from card to server.

A picture of some of the work we do for North Tyneside customers; each link goes into further details.

// sending your device in

Two simple steps.

A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.

1

Send us your device

Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.

How to pack it
  • Place the unit into a small sturdy box or a well-padded envelope.
  • It is okay to remove caddies, cables and power supplies since they are not required during the recovery process.
  • Your contact information (name, address, phone number, and e-mail) should be included in the box along with a note that indicates who sent it or by using our shipping form; then close it.
Post toNewcastle Data Recovery
Rotterdam House, 2nd Floor
116 Quayside
Newcastle NE1 3DY
⇣Shipping formPDF · print & include with your devicePDF ↓

If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.

2

Need more information?

Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.

An engineer reviews every enquiry personally — we usually reply within 30 minutes during the day. Prefer to call? 0191 406 1051.

✓

Thanks — your message is in.

We’ll be in touch shortly. For anything urgent, call 0191 406 1051.

// north tyneside faq

Common questions from North Tyneside.

We are located near to you in Newcastle, about 8 miles away (and within 25 minutes of North Tyneside) along the A1058 Coast Road. Since 2002 we have been recovering data for customers of North Tyneside and Tynemouth who send their devices to our recovery laboratory in Newcastle. You can either deliver your device to our recovery laboratory in Newcastle Monday to Friday, 9am to 5:30pm, or alternatively post it to us with insurance.

However you prefer. Due to North Tyneside’s proximity to our recovery laboratory, many of our customers simply drop the drive by; if using a laptop, NAS, server etc., please bring just the drive, clearly labelled. Alternatively, if you would prefer not to make a journey, post your drive to us (fully insured and tracked). Either way you will receive a complimentary diagnostic and a fixed price quotation prior to any work being undertaken.

We undertake recovery for all types of devices which store data such as hard disk drives, solid state disks (SSDs), USB sticks, memory cards or SD cards used within cameras, desktop computers (Mac) and laptop computers, external hard disk drives, RAID systems, network attached storage (NAS) units, server computers and databases. Whatever problem you may be facing with your device whether this is due to accidental deletion or formatting, a failing disk that is clicking, flooding or water ingress or simply because a RAID system has become faulty, there is no charge for a free diagnosis.

Customers living in North Tyneside and also those that live in the surrounding towns and villages (including Wallsend, North Shields, Whitley Bay, Longbenton and Killingworth), as well as those living close by in both Tynemouth and Cullercoats. The service and price for all jobs is the same regardless of where you live.

Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.

// ready when you are

Lost data in North Tyneside? We're right next door.

Free written diagnostic report. In most cases you only pay if we recover your data. Over two decades of recovery of the irreplaceable just along the Coast Road. Send it by post or drop it off. Fully insured.