Located just across the Tyne from our Quayside base, Gateshead is roughly the closest you can get to the drop-off. Since 2002 we have been located in Newcastle and are only about a mile away, over the “Tyne bridges” which connect Newcastle and Gateshead. As Newcastle Data Recovery we offer a wide range of data recovery services including the recovery of hard drives, solid state drives, digital camera cards, network attached storage devices, and servers all carried out in-house. Please feel free to either personally deliver your item(s) to us or send them via postal service. There is no charge for the initial assessment or diagnostic, in most cases you only pay if we recover your data, and a written quote is provided prior to any work being carried out.
Approximately 1 mile and 10 minutes from Gateshead to our bench: a simple drop off or a very quick and insured postage.
With approximately 120,000 residents within its boundaries, Gateshead also contains Gateshead College, and provides a base for many of the region’s creative and cultural industries, engineering and logistics companies. This mix of businesses generates a large amount of data which could cause significant disruption should such data be lost: examples include student dissertations and research, client work and case files, business records and personal photographic collections which were never backed up. Unfortunately all of these types of data can sit on disk drives that fail with little or no notice.
Most failed drives have lost no data at all; typically what has gone wrong is either with the drive’s electronics, heads or file system, not with your actual data. All that is needed to recover your files from your damaged hard disk is to remove them safely, done every single day by our engineers. Dropping the item in at our premises, which is approximately 1 mile away on the Quayside, is simple enough; alternatively you can simply post the unit to us and we will cover the return postage for you.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
We are Newcastle Data Recovery, based only about a mile from Gateshead over the Tyne bridges and we have been recovering exactly this type of data for customers from Gateshead since 2002. Hard drives, solid state disks (SSDs), USB sticks, camera cards, Macs, laptops, RAID arrays, network attached storage (NAS) boxes and servers have all passed through us at some point in time; each one is also recovered in-house.
Because of how close we are, there are many options available to you. You can either drop your device off in-person and discuss your problem face-to-face, or just post it to us. Regardless of which method you choose, every single job begins with a complimentary written diagnosis and a fixed price quotation, and in most cases you only pay if we recover your data.
From Gateshead you’re only minutes away via the Tyne bridges: drop off your hard drive, discuss over the phone or send via insured postal service.
Please tell us about the issue with your device as well as the type of fault you are experiencing and we will be able to provide an approximate cost prior to visiting or posting.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Our services include recovery; verification against a file listing; and collection in person or delivery to your premises by shipping on fresh storage.
Drop-offs bypass the post completely. Many urgent cases will also get priority treatment if you simply enquire about it when you call.
This is a small sampling of some of the things that we have done for customers located in Gateshead; each of these items links to full details.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We are located in Newcastle. Approximately a mile from Gateshead over the Tyne bridges (around 10 minutes) we have been recovering data for Gateshead customers since 2002. You are able to drop your device off at our location in Newcastle Monday to Friday, 9am to 5:30pm, or send it by post fully insured.
Both options are available. The majority of our Gateshead customers simply drop their drive in as they cross the Tyne into Newcastle. Please label laptop drives, NAS, and server drives individually. Alternatively if you would prefer not to make a visit then please send your drive fully insured and traceable. In either case you will receive a complimentary diagnostic and a firm quote.
We undertake recovery for all types of devices which store data such as hard disk drives, solid state disks (SSDs), USB sticks, memory cards or SD cards used within cameras, desktop computers (Mac) and laptop computers, external hard disk drives, RAID systems, network attached storage (NAS) units, server computers and databases. Whatever problem you may be facing with your device whether this is due to accidental deletion or formatting, a failing disk that is clicking, flooding or water ingress or simply because a RAID system has become faulty, there is no charge for a free diagnosis.
We service all areas of Gateshead as well as surrounding communities such as Low Fell, Felling, Whickham, Dunston, Birtley and Blaydon. Our services and pricing are identical regardless of which community you reside in; this includes all of the local neighbourhoods in nearby Newcastle.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
Free written diagnostic, in most cases you only pay if we recover your data, and over two decades of recovering the irreplaceable just across the Tyne bridges. Drop it off or post it to us fully insured.