Sitting right between Newcastle and Durham, Gateshead is about as close to our drop-off as it gets. We're Newcastle Data Recovery, barely 8 miles down the Tyne bridges, recovering hard drives, SSDs, camera cards, NAS units and servers in-house for since 2002. Drop your device off in person, or post it in. Free diagnostic, no fix no fee on most jobs, and a written quote first.
Around 1 miles and 20 minutes from Gateshead to the bench — an easy drop-off, or a quick insured post.
Gateshead has around 120,000 people, Gateshead College, and creative and cultural industries, engineering and logistics. Between them they generate a great deal of data that would be painful to lose — dissertations and research, client work and case files, business records, and the family photographs nobody thought to back up. It sits on drives that fail without warning.
Most failed drives still hold their data perfectly. The fault is almost always in the electronics, the heads or the file system — not in the data itself. It just needs lifting off safely, by people who do this every day. We are about 1 miles away on the Quayside, so dropping the device in is easy — but posting it is just as good, and we pay the return.
Recovering data since 2002. Free written diagnostic, a fixed quote before any work begins, and no fix, no fee on most jobs.
We're Newcastle Data Recovery, barely 8 miles down the Tyne bridges, and we've recovered exactly this kind of data for Gateshead customers for since 2002. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes and servers all cross the bench, and every recovery is carried out in-house.
Being this close means you can simply drop your device in and talk it through in person — or post it if that's easier. Every job opens with a free written diagnostic and a fixed quote, and on most jobs it's no fix, no fee.
From Gateshead you're minutes down the Tyne bridges — drop the drive in and talk it through, or post it if you'd rather.
Tell us the device and the fault, and we'll give you a likely price before you come in.
Bring your device — or just the drive for laptops, NAS and servers — to our Newcastle location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we ship it back on fresh storage.
Drop-offs skip the post entirely. Urgent cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Gateshead customers — each links to the detail.
Genuine client stories from our two-decade testimonial archive.
I would highly recommend Newcastle Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Newcastle Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We're based in Newcastle, barely 8 miles down the Tyne bridges — around 20 minutes from Gateshead. We've recovered data for Gateshead and B&NES customers from there for since 2002. You can drop your device off at our Newcastle location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Whichever suits you. Gateshead is so close that most customers simply drop the drive in on their way into Newcastle or Durham — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
Effectively everything that stores data — hard drives, SSDs, USB sticks, camera cards, Macs, laptops, external drives, RAID arrays, NAS units, servers and databases. From accidental deletion and formatting to clicking drives, water damage and failed arrays, it's worth a free diagnostic.
Gateshead and the surrounding area — including Low Fell, Whitchurch, Compton Dando, Chewton Gateshead, Burnett and Queen Charlton, plus the neighbouring Newcastle suburbs. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over two decades of recovering the irreplaceable just down the Tyne bridges. Drop it off, or post it in fully insured.