With HM Treasury and other government departments based at the Darlington Economic Campus, we too take data very seriously. Based a short run from Darlington down the A1(M) is Newcastle Data Recovery. Since 2002, we have been providing data recovery solutions in-house. This includes recovering hard drives, solid state drives (SSDs), encrypted hard drives, RAID arrays, network attached storage units (NAS) and servers. All you need to do is drop off your drive or send it via post. As well as an obligation free diagnosis, in most cases you only pay if we recover your data.
We are about 35 miles away from Darlington, near enough to drop off items easily; if needed we have an address for posting items too.
There are approximately 106,000 residents of Darlington with both Darlington College and Teesside University’s Darlington campus, plus significant numbers working in rail engineering, civil service and professional services etc. In total these sectors produce an enormous amount of data which would be distressing to lose: dissertations and research, client work and case files, business records and family photographs that were never backed up. These pieces of information sit on hard drives that fail without prior warning.
In most cases, the media (data) on failed drives remain intact. The failure was usually electronic, head or file system-related; not with the data itself. All that is needed is safe removal of the data by individuals who have been doing this type of work for years. As we are located approximately 35 miles away, the majority of our clients will ship the device to us via an insured trackable service, and we cover the return.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
We are Newcastle Data Recovery. As we are approximately 35 miles up the A1(M) from Darlington, we have been recovering data from Darlington homes and businesses for over two decades (since 2002). In addition to recovering a variety of damaged hard disks such as a damaged external disk, we recover a wide range of other damaged storage systems including failed RAID servers and locked out encrypted volumes. All recovery work is completed in-house, and never sent to anyone else.
Since we are local you may drop off your equipment in Newcastle or send it via fully insured postage. Every project begins with a complimentary written diagnostic and a fixed price quotation; if required, we can provide documentation showing the chain of custody was followed, and in most cases you only pay if we recover your data.
Below is a list of examples of items we have recovered for clients based in Darlington; click on any one of these to go directly to the details.
All of the encrypted volumes, legal evidence, and business critical arrays we receive from Darlington clients are treated carefully within our company; all data recovery operations are completed in-house and will never be outsourced.
Locked-out BitLocker, FileVault, and VeraCrypt encrypted hard disk drives can be recovered when you provide the encryption key or password.
A documented “chain of custody” is maintained to protect the integrity of evidence in cases related to litigation, Human Resources issues, and insurance claims; all documentation is completed via clear written report.
Rebuilt failed arrays with dead disk(s) or dead controller(s), using existing hardware.
The hardware that we support includes: Synology and QNAP network attached storage boxes; both VMware and Hyper-V host servers; SQL databases; and Microsoft Exchange Server databases.
Pricing will be tiered based on the level of service provided by us, including complimentary diagnostics. We will provide priority turn-around time for jobs that are deemed critical to your business operations.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We are located in Newcastle, approximately 35 miles along the A1(M); we’re about 50 minutes from Darlington. Since 2002, we have been recovering lost data from devices of both residents and businesses in Darlington from Newcastle. You may either hand deliver your device to our location in Newcastle Monday to Friday, 9am to 5:30pm, or send it via post with full insurance.
Yes. We will recover (BitLocker, FileVault, VeraCrypt) encrypted drives when provided by you with access to the encryption key, password, or necessary recovery information. Encryption is designed to protect your data from us and everyone else; therefore, prior to performing any services, we will verify all required information.
Yes. We can do evidence-quality data recovery for legal, insurance and HR cases (with documented chain-of-custody and detailed written reports). Please let us know your needs as soon as possible when calling, so we can make sure it is handled correctly right from the start.
The entire Darlington region, including Darlington, Cockerton, Hurworth, Middleton St George, Heighington, and Newton Aycliffe. Pricing and service are exactly the same anywhere in this area.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
We offer a complimentary diagnostic report; in most cases you only pay if we recover your data; and have been recovering data for over two decades, from SD card recovery to encrypted RAID servers. Post it fully insured or drop it off at our bench.