From the old railway works to the corporate HQs a short run along the A19, Stockton-on-Tees runs on data — and we keep it recoverable. We're Newcastle Data Recovery, a straight run down the motorway, recovering hard drives (HDD), SSDs, RAID arrays, NAS units and servers in-house for since 2002. Drop it off, or post it in. Free diagnostic, no fix no fee on most jobs.
Around 35 miles from Stockton-on-Tees to the bench — close enough to drop off, easy enough to post.
Stockton-on-Tees has around 85,000 people, Teesside University’s Stockton campus, and chemicals and process industries, engineering and logistics. Between them they generate a great deal of data that would be painful to lose — dissertations and research, client work and case files, business records, and the family photographs nobody thought to back up. It sits on drives that fail without warning.
Most failed drives still hold their data perfectly. The fault is almost always in the electronics, the heads or the file system — not in the data itself. It just needs lifting off safely, by people who do this every day. We are about 35 miles away, so most people post the device in fully insured. It is simple, it is tracked, and we cover the return.
Recovering data since 2002. Free written diagnostic, a fixed quote before any work begins, and no fix, no fee on most jobs.
We're Newcastle Data Recovery, Around 35 miles a short run along the A19, and we've recovered exactly this kind of data for Stockton-on-Tees homes and businesses for since 2002. Hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes, servers and databases all cross the bench — and every recovery is carried out in-house.
Because we're close, you can drop your device off at our Newcastle location or post it in fully insured. Every job opens with a free written diagnostic and a fixed quote, business-critical jobs can often be prioritised, and on most jobs it's no fix, no fee.
Six of the jobs that come in most often from the town and Thornaby.
From Stockton-on-Tees you're a straight run a short run along the A19 — drop the drive in and talk it through, or post it if you'd rather.
Call or message us with the device and the fault. We'll give you a likely price up front.
Bring your device — or just the drive for laptops, NAS and servers — to our Newcastle location Mon–Fri 9am–5:30pm, or post it fully insured.
We assess it, usually within 48 hours, and send a fixed written quote before any work begins.
We recover, verify against a file listing, and you collect in person or we post it back on fresh storage.
Drop-offs skip the post entirely. Business-critical cases can often be prioritised — just ask when you call.
A snapshot of what we handle for Stockton-on-Tees customers — each links to the detail.
Genuine client stories from our two-decade testimonial archive.
I would highly recommend Newcastle Data Recovery to anyone needing a Professional Data Recovery Service. My Toshiba Laptop failed while on the train one afternoon. There was no warning and it did not get dropped. Newcastle Data Recovery recovered everything from Toshiba Laptop within 48 hours. I was relieved as I am a self employed graphic designer and I had an Illustrator project on the hard drive.
We had a portable Western Digital Passport hard drive that was dead and would not connect to PC. I would like to say that the Recovery service was perfect from start to end, they managed to recover most of the data that we needed which was great.
Send us your device for a free diagnostic, and tell us a little about what happened — an engineer will review it and confirm your exact quote in writing before any work begins.
Getting your data back begins with getting the device to us. Pack it up safely, pop your contact details inside, and send it over — once we’ve run the free diagnostic, we’ll confirm your exact price in writing before any work starts.
Posting it? A tracked, insured service is what we’d recommend. Rather drop it in? You’re welcome Monday to Friday, 9am to 5:30pm — just package the device up as above first.
Want a bit more detail first? Fill in the form with more about your issue and an engineer will review it and send you a custom quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
We're based in Newcastle, Around 35 miles a short run along the A19 — roughly 45 minutes from Stockton-on-Tees. We've recovered data for Stockton-on-Tees homes and businesses from there for since 2002. You can drop your device off at our Newcastle location Monday to Friday, 9am to 5:30pm, or post it to us fully insured.
Yes — it's a large part of what we do. We recover RAID arrays, NAS units, physical and virtual servers, and SQL and Exchange databases, all in-house and never outsourced. Business-critical jobs can often be prioritised, and we can provide a documented chain of custody where it's needed.
Whichever suits you. Stockton-on-Tees is close enough that many customers drop the drive in — bring just the drive for laptops, NAS and servers, labelled. If you'd rather not travel, post it fully insured and tracked. Either way you get a free diagnostic and a fixed quote first.
All of Stockton-on-Tees and the surrounding area — including Stockton, Thornaby, Billingham, Yarm, Norton, Ingleby Barwick and Eaglescliffe. The service and pricing are the same wherever you are.
Most jobs are recovered within 3 to 4 working days, with the free diagnostic usually done inside 48 hours. As a guide, USB sticks and memory cards start from £250 + VAT, hard drives and SSDs from £300 + VAT, and RAID, NAS and servers from £500 + VAT — always with a fixed written quote first, and no fix, no fee on most jobs.
Free written diagnostic, no fix no fee on most jobs, and over two decades of recovering everything from camera cards to RAID servers. Drop it off, or post it in fully insured.