From the Stockton and Darlington Railway to one of the widest high streets in the country, Stockton-on-Tees is all about digital data, and at Newcastle Data Recovery, a short run up the A19, we make sure that’s also recoverable. We have been providing HDD, SSD, RAID array, NAS unit and server recovery services from our premises since 2002. Drop it off or send it in by post; free diagnostics are available on every job, and in most cases you only pay if we recover your data.
About 35 miles from Stockton-on-Tees to the bench, close enough to drop off, easy enough to send via postal services.
The population of Stockton-on-Tees is approximately 85,000 residents and there is also Stockton Riverside College as well as chemical processing, engineering and logistical sectors. Together these create an enormous amount of valuable data, including dissertations and research, client work and case files, company documentation and countless family photographs that have not been backed-up. This information is stored on devices that fail without warning.
In most cases, the media (data) on failed drives remain intact. The failure was usually electronic, head or file system-related; not with the data itself. All that is needed is safe removal of the data by individuals who have been doing this type of work for years. As we are located approximately 35 miles away, the majority of our clients will ship the device to us via an insured trackable service, and we cover the return.
Data recovery since 2002. Free diagnostic report (in writing), fixed price quotation prior to commencing any work, and in most cases you only pay if we recover your data.
We’re Newcastle Data Recovery, located about 35 miles away (a short drive on the A19), and we have been recovering data for Stockton-on-Tees homes and businesses since 2002. We recover data from hard drives, SSDs, USB sticks, camera cards, Macs, laptops, RAID arrays, NAS boxes, servers and databases; each recovery is completed by ourselves in-house.
As we are local you can either drop your device off at our location in Newcastle or post it using a fully insured postal method. All of our work begins with a completely free written diagnostic followed by a fixed quote for the price of the work, and we can also prioritise many of your business-critical jobs. Also, in most cases you only pay if we recover your data.
These six jobs are what come in from Thornaby and the town most frequently.
It’s a short run from Stockton-on-Tees along the A19; drop it off (drive only for laptops, NAS and servers, labelled) and go through it with us, or post it in fully insured and trackable.
Contact us by phone or message with the device and what is wrong. We will provide an estimate of cost at that time, before you drop off or post anything.
Bring the device or for laptop, NAS and server devices, just the drive to our Newcastle location Monday to Friday, 9am to 5:30pm, or post it insured.
We review it and usually can get back to you within 48 hours of receipt, and then will send you a fixed written quote prior to doing any work on your device.
Once we have recovered your files, we will compare them with a file listing, then deliver your recovered data either by hand when you collect, or ship it out on new media (for example, new hard drive) and post it back to you.
Dropping off your device means you don’t need to wait for us to receive it via post. For business-critical projects, we may be able to offer priority, please let us know at time of contact.
For information about services available to customers based in Stockton-on-Tees, here are some examples. Each link leads to the details of how the service works.
A free diagnostic can begin once you’ve shipped your device to us. Tell us a bit about how this issue occurred; an engineer will evaluate your device and provide a confirmed written estimate of costs prior to any work being performed.
Before you post or drop off your device, please get a quote from us by phone or with the form. Once we receive your device, our recovery process can start. Safely pack your device, include your name and contact information within the packaging and ship it to us. After performing your free diagnostic, we’ll send you a written confirmation of the exact price of our services prior to starting any work.
If you decide to post it, we would advise using a trackable and insured postal service. Or if you prefer to drop it off, we are open Monday to Friday, 9am to 5:30pm, and you don’t need an appointment. Just pack the unit as described in step one before dropping it off.
Would you like a little more background information prior to sending it? Fill in the form to provide more details about your problem; an engineer will evaluate it and reply with a customised quote.
We’ll be in touch shortly. For anything urgent, call 0191 406 1051.
Our office is in Newcastle which is approximately 35 miles down the road (via the A19) and roughly 45 minutes from Stockton-on-Tees. Since 2002 we have recovered data from devices belonging to Stockton-on-Tees homes and businesses who have dropped them into our office in Newcastle Monday to Friday, 9am to 5:30pm. Alternatively you may send the item(s) to us fully insured.
Yes, that is a significant component of what we do. We recover RAID arrays, NAS devices, physical and virtual servers, and SQL and Exchange database files in-house; we do not outsource. In many cases business critical jobs can be given priority and when required we will document a chain of custody.
Whatever you want to do. Many Stockton-on-Tees clients can drop their drive by; just bring the drive for laptops, NAS and servers, labelled. Or post it in at your own convenience fully insured and trackable. Either way you will receive a complimentary diagnostic and a fixed price prior to work being done.
Our service is provided throughout the entire area of Stockton-on-Tees, including Stockton, Thornaby, Billingham, Yarm, Norton, Ingleby Barwick and Eaglescliffe. Regardless of where you live in this area, you will be treated equally and charged equally for the same type of recovery.
Normally we will recover data from most jobs in 3 to 4 working days, and normally complete the free diagnosis within 48 hours. Please note: as a rough guide our prices start from £250 + VAT for recovery of individual USB sticks and memory cards, from £300 + VAT for hard drives and solid state drives (SSDs) and from £500 + VAT for recovery of RAID, NAS and server systems etc.; however all quotes are fixed and provided in writing prior to commencement of work, and in most cases you only pay if we recover your data.
There is a free written diagnostic (in most cases you only pay if we recover your data) and more than two decades of recovering everything from camera cards to RAID servers. Drop it off or post it in fully insured.